Apply for Door to Door Transportation

To apply, call (813) 272-7272 Monday through Friday, 8 a.m. to 5 p.m.

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Overview

The Sunshine Line provides door-to-door transportation for elderly, people with disabilities, or low-income residents who do not have, or can’t afford their own transportation. Transportation is provided primarily to medical appointments, adult day care services, and nutrition sites. Non-medical trips are provided on a space-available basis.

Fees

A fee is charged for some trips. Fees are determined on a sliding scale based on income and range from no fee to $5 per trip.

Eligibility

Eligibility is based on:

  • Income
  • Age
  • Disabilities
  • Available transportation
  • Where transportation is needed
Call (813) 272-7272 for more information on eligibility Monday through Friday, 8 a.m. to 5 p.m.

Things To Consider

Reservation information

  • You can make reservations Monday through Friday, 8 a.m. to 5 p.m.
  • They can be made up to seven days in advance
  • Must be made no less than two days in advance
  • Return trips are scheduled when you make your trip reservation

Vehicle information

  • All vehicles are wheelchair accessible
  • We are unable to transport wheelchairs:
    • larger than 30" wide by 48" long when measured 2" from the ground
    • that weigh more than 600 pounds when occupied

Trip information

  • Transportation is provided to the nearest location available
  • Drivers will not go inside buildings to find you
  • Drivers will offer assistance to and from the building, and into the vehicle, including assisting with the seat belt, and securing wheelchairs
  • Changes to return times will be accepted only if possible

How To

1. To apply, call (813) 272-7272 Monday through Friday, 8 a.m. to 5 p.m.

2. You’ll need to provide the following:

  • Name
  • Address and telephone number
  • Social Security number
  • Date of birth
  • Disability type
  • Household income

Get Help

Department
Phone
(813) 272-7272