If you're a developer proposing a 1 million-square-foot shopping center or a regular citizen who wants to add a bedroom to your home, Hillsborough County's Center for Development Services is your one-stop shop.
The County offers a comprehensive approach to property development at the center.
The center was established five years ago to consolidate all services for property development and permitting in the unincorporated County in one location. The purposes are many: to make it more convenient for customers; to foster better communication during the development process; to evaluate the development and permitting processes, and streamline them whenever possible; and to enhance the overall delivery of services.
The Center for Development Services is housed on the 19th floor of County Center, and features stations that provide the different services customers need.
The center provides:
Permit Intake and Processing. If you want to build a home or put in a pool, or if you're a developer planning a shopping center, among other projects, you need a permit.
Rezoning Application Intake. This area handles requests for zoning changes, variances, and conditional uses of property. The center also provides zoning counseling so customers can learn what uses are allowed on their property, information about changing the zoning, or use of a parcel and setback requirements.
Contractor Licensing. You have to be licensed and registered to offer construction services in the County, and that is also handled here. In addition, staff provides assistance to those wishing to become licensed contractors.
Site and Subdivision. This area reviews site plans for commercial projects, subdivisions and other projects.
Between 3,000 and 4,000 people visit the center a month, generating more than 8,000 face-to-face interactions with staff. The Center also receives about 16,500 calls a month.
The Q-Flow, a take-a-number system similar to the one used by the Tax Collector's Office, helps keep things organized. Tickets are tracked so waiting times are constantly evaluated.
Public computers are available for customers who need to do research.