This project will provide the North Palm River community (north of Causeway Boulevard, east of 54th St., south of 12th Ave., and west of 70th St.) with access to high-quality drinking water and improve fire protection in the area. The project includes designing, permitting and constructing more than 5 miles of 6- and 8-inch diameter pipeline and installing approximately 90 fire hydrants along the pipeline route. With a reliable, affordable supply of drinking water, the Palm River community can continue to grow and thrive.
Connecting to the County’s water is optional, but Hillsborough County will offer funding support for one year, so a homeowner can connect with minimal cost.
How to sign up
Connections to the municipal water have begun, but there is still time to sign up for water service. Email Public Utilities or call (813) 964-2704.
- Phase 1 (between Causeway Boulevard and 24th Avenue S., between 54th Street and 70th Street)
- Mid-February to End of June
- Phase 2 (between 24th Avenue S. and 12th Avenue S.)
- Mid-May to End of September
- Phase 3 (between 24th Avenue S. and 12th Avenue S. between Maydell Drive and S. 70th Street)
- Mid-June to End of November
What to Expect
- Hillsborough County selected a design-build construction method for this project which will save time and money while minimizing public inconvenience
- The design engineer and constructor are closely collaborating on all aspects of the project to ensure the best construction solutions and the least community impact
- Construction is generally occurring on weekdays between 8 a.m. and 5 p.m. and involves heavy equipment and some excavation
- This will generate normal construction noise and traffic
- Maintaining access to homes is a priority
- To minimize impacts to the neighborhood and homes, most of the pipelines are being installed using trenchless a construction method called directional drilling
- Directional drilling uses specialized construction equipment to install the pipeline by tunneling under roadways and driveways
- The project team is working closely with local and state transportation authorities to keep residents moving safely
- Detours and lane closures are clearly marked and flaggers are directing traffic
- Hillsborough County is notifying emergency services in advance of detours and lane closures
- The project team is working closely with the neighborhood and nearby schools to keep residents informed and involved
Cost & Funding
During the initial one-year connection period, Hillsborough County will cover the cost of on-site plumbing connections to each home and other associated fees. Homeowners who want to connect will only be responsible for a deposit on the account, a one-time $25 account setup fee plus his or her monthly water bill. Monthly water bills will vary from house to house. The typical monthly bill for a family that uses 7,000 gallons per month is approximately $40 for water only. The water customer deposit is $55 for a homeowner and $90 for a renter. However, the deposit may be waived for those who pass a credit check conducted by the Public Utilities Department’s consumer reporting agency. Please note: a renter can only sign up for a water account if the property owner elects to connect the home to the municipal system.
Connecting to the County’s water supply is optional, but funding support is only available for one year from the time of availability. If the homeowner decides to connect after the first year of availability, the homeowner will be responsible for on-site connection fees and any other applicable fees, which could exceed $3,800.
Non-residential properties can also be connected, but are handled individually to accommodate the specific needs of the new connection. For more information on non-residential accounts, please call George Goodwin, Development Services/Utility Review at (813) 272-5600.
The project’s $14 million design and construction budget is being funded through the County’s Capital Improvement Program. The $2.5 million cost to connect residents to the new mains will be funded through a grant from the Florida Department of Environmental Protection.
- Construction expected to start - Spring 2017
Construction expected to complete - Approximately 18 months after start date
- Connections from the water meters to the homes - begins Fall 2017
Work is being done in phases. For each phase, the contractor first installs the drinking water pipelines. Then as sections of that work are completed and pipelines placed in service, County-approved plumbing contractors will begin connecting homes to the completed pipelines.
- Hillsborough County Customer Service – (813) 272-5275
- Construction Information - Alice Ramos, Westra Construction, (863) 797-7202
- After Hour Emergencies - Hillsborough County Public Utilities, (813) 744-5600
Past and current public meetings for this project:
- Project map
- Fact Sheet - English | Español
- FAQ - Connecting to County Water - English
- FAQ - About the Project and Construction - English
- FAQ Vacant MultiFamily and Commercial Properties - English
- North Palm River New Customer Brochure - English | Español
- Preguntas frecuentes sobre el proyecto de agua potable de North Palm River